THE BEST SALES TEAMS KNOW WHEN TO STOP SELLING – by Jamie Shanks

Can sales pros hurt revenues by over selling? Anyone who has ever swung a baseball bat or golf club instinctively knows that the follow-through matters as much as the impact. It may sound counter-intuitive, but metrics show that the way you act after the sale affects the sale. Social selling is about relationships and relationships […]

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The School of Hard Knocks May Very Well Be in Your Best Interest

Robert Terson

The eternal question is “Why are some driven and others not?” If you’re not hungry, obsessed to succeed, you lack the fuel to ignite your rocket to the stars; you may blow a lot of smoke, but you’re not going anywhere. When people ask me where I went to school, I tell them I attended […]

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From a Receptionist’s Point of View – by John Kypriotakis

Early in my career I was fortunate to come across a real pro and learn a lot by seeing things from “her point of view.” Beverly Catalano was a great receptionist and as she was approaching her retirement she authored an article to post on my website. It has been some time since Beverly shared […]

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Oh Dear!—Are You Feeling Sorry for Yourself?

Robert Terson

A young woman I know has been going through some tough times lately; everything fell apart all at once: she lost her job; broke up with her boyfriend again, (there are only so many sports events on TV a woman can tolerate before going stark raving mad, to say nothing about dealing with a man […]

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The Three Dolls – Author Unknown

Robert Terson

A sage presented a prince with a set of three small dolls. The prince was not amused. “Am I a girl that you give me dolls?” – He asked. “This is a gift for a future king,” Said the sage. “If you look carefully, you’ll see a hole in the ear of each doll.” The […]

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